B2B Fulfillment Services

Discover our capabilities

Actively Protecting You From Retailer Fines

Every year, major retailers tighten their compliance programs, and suppliers pay more in chargebacks for late, incomplete, or mislabeled shipments. What’s frustrating is that the brand absorbs the fine even when the error is due to the 3PL.

We are a 3pl fulfillment center with 34 years in retail distribution and two Wisconsin facilities totaling over 425,000 square feet. We ship on time and in full to every major US and Canadian retail channel, backed by an error guarantee few in the industry would match. We don’t miss. And that’s a promise.

What Our B2B Order Fulfillment Services Include

When your products leave our dock, they arrive exactly the way your retailer expects them. Our services cover:

Retail Distribution 

Daily shipments to Target, Walmart, Costco, Sam’s Club, Walgreens, and CVS, covering all mass, drug, club, and grocery channels.

EDI and Retail Compliance 

ASNs, routing guide compliance, labeling, packing slips, pallet specifications, and portal appointment scheduling, all handled in-house.

Case Picking 

Pallets in, full cases out, prepared to each retailer’s exact standards.

Display Building 

Floor stands, PDQs, end-of-aisle displays, and quarter, half, and full pallet club displays, packed out and shipped to stores.

Value-Added Services

Kitting, light assembly, relabeling, Amazon packouts, and new UPC creation at unit and case level.

B2B Shipping And Delivery Built Around Retailer Rules

B2B shipping plays by different rules compared to parcel delivery. Routing portals, delivery appointments, pallet grades, and carrier coordination all have to line up, or your compliance score suffers. 

Our team books every inbound and outbound, schedules portal appointments, and works directly with your freight brokers to keep B2B delivery running on time. We are upfront about one thing: we do not broker freight. Your trucking stays with your freight partners; we handle everything else.

What makes our B2B logistics different is consistency. The same dedicated pickers work your account week after week, so they know your products, your retailers, and your requirements by heart.

The Real Cost of Getting B2B Fulfillment Wrong

Retailer compliance programs carry real money. Walmart’s On-Time In-Full (OTIF) program can charge suppliers up to 3% of the cost of goods on non-compliant cases, and Target and Kroger enforce their own versions, OTFR and ORAD. 

Across the consumer packaged goods industry, deductions and chargebacks can eat up a meaningful share of gross sales, while typical net margins sit in the low single digits. A few bad months of fines can erase the profit of an entire product line.

And here is what most brands learn the hard way: your 3PL’s performance determines your compliance score, but you pay the fine. A bargain rate rarely survives the first round of fines.

Our Error Guarantee: We Err On Our Side

Most B2B fulfillment solutions leave you holding the penalty when something goes wrong. We take the opposite approach. If we ship something incorrectly, we pay to get it back and reship it. If an investigation shows a retailer fine was our fault, we credit you for it. No fine print, no negotiation, no passing the cost down the line. Accountability is what separates a fulfillment partner from a fulfillment vendor.

Why Brands Choose Trifinity As Their B2B Fulfillment Company

Plenty of providers can store your inventory. Established brands choose us for what happens after the pallets arrive.

You are one of our few select clients, not a random customer code among thousands 

We provide a dedicated account manager, dedicated pickers, and direct cell phone access to your sales rep, including weekends.

34 years of family ownership 

Every client we have ever served came to us through word of mouth and referrals.

Certified and audited 

Third-party GMP audited annually, FDA registered, and licensed by the Wisconsin Department of Agriculture.

Room to grow 

Over 425,000 square feet across two Wisconsin facilities, ready to accommodate both your current needs and your brand’s future expansion.

From First Call To First Shipment In About 60 Days

Switching 3PLs sounds painful. Our onboarding proves it does not have to be:

1. Intro call: we learn your products, retailers, and volumes.
2. Facility tour: you get to see the operation that will represent your brand.
3. Integration: EDI and software setup in two weeks or less.
4. Go live: first shipments out the door, typically within 60 days of first contact.

Ready to see the difference in person? Schedule a call and a facility tour, and get eyes on the operation before you commit to anything.

FAQ

What are B2B order fulfillment services?

B2B order fulfillment services cover receiving, storing, and shipping products in case and pallet quantities to retailers, distributors, and other businesses on a brand’s behalf, including EDI integration, retail compliance, and routing guide management.

How is B2B fulfillment different from B2C fulfillment?

B2B fulfillment moves cases and pallets under strict retailer routing guides, EDI documentation, and chargeback exposure. B2C ships individual units to consumers. We focus on B2B and also support e-commerce fulfillment for our existing clients.

Which retailers do you ship to?

We ship daily to all major US and Canadian mass, drug, club, and grocery channels, including Target, Walmart, Costco, Sam’s Club, Walgreens, and CVS, meeting each retailer’s specific compliance requirements.

What happens if a shipment error causes a retailer chargeback?

If an investigation confirms the fine resulted from our error, we credit you for it. We also cover the cost of retrieving and reshipping any order we get wrong.

Do you handle freight brokering?

No. Trucking is routed through your own freight brokers. We book all inbounds and outbounds, schedule portal appointments, and coordinate with your carriers.